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Operational Excellence & Quality

Course with Certificate

Official British Certificate – Limited Offer

Operational Excellence & Quality

~~$350~~ $80

4.6

21K Students

Achieve operational excellence using Lean, Six Sigma & process optimisation tools. Reduce waste & boost efficiency. Earn accredited British Academy Operational Excellence Certificate.

21K Graduates

With Certificate

No Test

Text, 30 Lessons

Course Content

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What is Operational Excellence
The Shingo Model and Guiding Principles
Business Benefits of OpEx

The Eight Wastes (TIMWOODS)
5S Workplace Organization
Just-in-Time and Pull Systems

Six Sigma Overview and Belt Structure
DMAIC Methodology Step by Step
Voice of the Customer (VOC)

Process Mapping Symbols and Levels
Creating Current-State Value Stream Maps
Future-State Mapping and Improvement

The 5 Whys Technique
Fishbone (Ishikawa) Diagram
Pareto Analysis and FMEA

Kaizen Events and Blitz
PDCA Cycle in Practice

TQM Principles and Deming’s 14 Points
Customer Focus and Quality Costs

ISO 9001:2015 Requirements Overview
Process Approach and Risk-Based Thinking

Leading vs Lagging Indicators
Building Effective KPI Dashboards
Balanced Scorecard for Operations

Supply Chain Mapping and Bottlenecks
Inventory Optimization Techniques

Overcoming Resistance in Process Change
Sustaining Improvements Long-Term

Capstone Project Brief and Template
Final Submission and Peer Review

Operational Excellence & Quality

Course Content

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Professional Negotiation and Communication

Entrepreneurship & Innovation

Strategy and Operations Management

Human Resources Management

Operational Excellence & Quality

Course Content

Introduction to Operational Excellence

Lean Principles and Waste Elimination

Six Sigma Methodology and DMAIC

Process Mapping and Value Stream Mapping

Root Cause Analysis Tools

Kaizen and Continuous Improvement

Total Quality Management (TQM)

ISO 9001 and Quality Standards

Performance Metrics and KPIs

Supply Chain Optimization

Change Management in Operations

Operational Excellence Case Study Project

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Professional Negotiation and Communication

Entrepreneurship & Innovation

Strategy and Operations Management

Human Resources Management