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Professional Negotiation and Communication

Professional Negotiation and Communication

Course with Certificate

Official British Certificate – Limited Offer

Professional Negotiation and Communication

~~$325~~ $80

4.9

113K Students

Close high-value deals faster using proven negotiation frameworks. Master win-win tactics & psychology. Earn official accredited British Academy Professional Negotiation Certificate.

113K Graduates

With Certificate

No Test

Text, 31 Lessons

Course Content

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What Negotiation Really Is
Distributive vs Integrative Negotiation
The Negotiation Process Framework

Competitive vs Collaborative Strategies
Anchoring, Framing and Concession Patterns
Power, Leverage and Timing

Identifying and Strengthening Your BATNA
Mapping the Zone of Possible Agreement (ZOPA)
Creating and Claiming Value

Cialdini’s Six Principles of Influence
Cognitive Biases in Negotiation
Building Trust and Rapport Quickly

Hofstede’s Cultural Dimensions in Negotiation
High-Context vs Low-Context Cultures

Handling Emotions and Aggression
Dealing with Deadlock and Impasse
Turning Conflict into Collaboration

Advanced Questioning and Listening Skills
Non-Verbal Communication and Body Language

Professional Email Structure and Tone
Writing Persuasive Proposals and Reports

Designing High-Impact Pitch Decks
Delivering Confident Presentations
Handling Q&A and Objections

Coalition Building and Internal Alignment
Managing Multi-Party Negotiations

Ethical Dilemmas in Negotiation
Truth-Telling, Bluffing and Fairness

Live Negotiation Simulation Brief
Performance Review and Feedback
Final Certification and Badge

Professional Negotiation and Communication

Course Content

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Operational Excellence & Quality

Entrepreneurship & Innovation

Strategy and Operations Management

Human Resources Management

Professional Negotiation and Communication

Course Content

Fundamentals of Negotiation

Negotiation Strategies and Tactics

BATNA, ZOPA and Value Creation

Psychology of Persuasion

Cross-Cultural Negotiation

Difficult Conversations and Conflict

Advanced Communication Techniques

Business Writing and Email Etiquette

Presentation and Pitching Skills

Multiparty and Team Negotiations

Ethics and Professional Standards

Negotiation Simulation and Final Assessment

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Operational Excellence & Quality

Entrepreneurship & Innovation

Strategy and Operations Management

Human Resources Management