Course with Certificate

Official British Certificate – Limited Offer

Design Thinking

~~$295~~ $100

4.8

88K Students

Solve complex problems creatively using empathy, ideation & prototyping. Apply Design Thinking globally. Earn official accredited British Academy Design Thinking Certificate.

88K Graduates

With Certificate

No Test

Text, 31 Lessons

Course Content

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What Design Thinking Really Is
Design Thinking vs Traditional Problem Solving
The Double Diamond and IBM Design Thinking

Building Deep Empathy with Users
User Interviews and Empathy Mapping
Journey Mapping and Persona Development

From Insights to Problem Statements
How Might We Questions
Point of View (POV) Framework

Divergent and Convergent Thinking
Brainstorming Rules and Techniques

Rapid Prototyping Mindset
Low-Fidelity vs High-Fidelity Prototypes
Paper, Digital and Experience Prototyping

User Testing and Feedback Loops
Iterating Based on Insights
Fail Fast, Learn Faster

Essential Design Thinking Toolkits
Affinity Diagrams and Insight Synthesis

Human-Centred Design Core Principles
Inclusive and Ethical Design
Bias-Aware Design Practices

Service Blueprint and Customer Journey
Service Design Thinking Applications

Fostering Creative Confidence in Teams
Building an Innovation Culture

Running Effective Design Thinking Workshops
Facilitation Tips and Virtual Tools

Final Design Thinking Challenge Brief
Prototype Presentation and Peer Review
Certification and Portfolio Piece

Design Thinking

Course Content

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Operational Excellence & Quality

Professional Negotiation and Communication

Entrepreneurship & Innovation

Strategy and Operations Management

Design Thinking

Course Content

Introduction to Design Thinking

Empathise: Understanding User Needs

Define: Problem Framing

Ideate: Creative Brainstorming

Prototype Development

Testing and User Feedback

Design Thinking Tools and Methods

Human-Centred Design Principles

Service Design Applications

Innovation Culture and Mindset

Facilitating Design Thinking Workshops

Design Thinking Final Project

Programs / Courses

Project Management

Change and Transformation Management

Risk and Crisis Management

Leadership and Communication

Operational Excellence & Quality

Professional Negotiation and Communication

Entrepreneurship & Innovation

Strategy and Operations Management