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Retail and Store Management

Course with Certificate

Official British Certificate – Limited Offer

Retail and Store Management

~~$290.99~~ $94.99

4.6

54K Students

Maximize retail profits with visual merchandising & inventory control. Earn official accredited British Academy Retail & Store Management Certificate.

54K Graduates

With Certificate

No Test

Text, 30 Lessons

Course Content

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Retail Industry Structure & Formats
Omnichannel vs Traditional Retail
Global Retail Trends 2025+

Store Layout Types & Customer Flow
Visual Merchandising Principles

Inventory Control & Stock Turnover
ABC Analysis & Reorder Points
RFID & Perpetual Inventory Systems

Pricing Strategies & Psychology
Markdown & Promotion Planning
Dynamic Pricing & Competitor Analysis

Customer Service Excellence Standards
Handling Complaints & Returns

Consultative Selling Techniques
Cross-Selling & Upselling Scripts
Add-On Sales & Basket Building

Staff Recruitment & Induction
Training Programs & Mystery Shopping

Loss Prevention Strategies
CCTV, EAS & Staff Theft Prevention
Shrinkage Analysis & Audits

Retail Brand Identity & Positioning
In-Store Marketing & Promotions

Key Retail KPIs (Sales per Sq Ft, Conversion)
P&L Analysis for Retail
Stock Turn & GMROI

Click & Collect, BOPIS, Endless Aisle
Unified Commerce Strategy

Full Retail Store Management Project Brief
Complete Store Operations Manual & Financials

Retail and Store Management

Course Content

Choose your unique certificate design

Programs / Courses

Digital Marketing and E-commerce

Inventory and Supply Chain Management

Customer Service and Pro Sales

Sales and Promotion Strategies

Retail and Store Management

Course Content

Retail Industry Overview

Store Layout and Visual Merchandising

Inventory Management Systems

Pricing and Promotion Strategies

Customer Service in Retail

Sales Techniques and Upselling

Staff Training and Motivation

Loss Prevention and Security

Retail Marketing and Branding

Financial Metrics and Reporting

Omnichannel Retail Strategies

Retail Store Management Project

Choose your unique certificate design

Programs / Courses

Digital Marketing and E-commerce

Inventory and Supply Chain Management

Customer Service and Pro Sales

Sales and Promotion Strategies