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Hotel and Hospitality Management

Course with Certificate

Official British Certificate – Limited Offer

Hotel and Hospitality Management

~~$410.99~~ $135.99

4.8

156K Students

Run 5-star hotels with maximum profit. Master revenue management & guest experience. Earn official accredited British Academy Hotel & Hospitality Management Certificate.

156K Graduates

With Certificate

No Test

Text, 30 Lessons

Course Content

Expand All

Global Hospitality Industry Structure
Hotel Classification and Star Ratings
Emerging Trends in Travel & Tourism

Core Hotel Departments Overview
Interdepartmental Communication

Front Office Operations & PMS
Reservations and Revenue Optimisation
Night Audit and Guest Accounting

Housekeeping Standards & Scheduling
Laundry Operations & Room Status
Maintenance and Engineering Department

F&B Outlets and Kitchen Operations
Menu Planning and Cost Control

Revenue Management Principles
Dynamic Pricing and Forecasting
Distribution Channels & OTA Management

Guest Journey Mapping
Service Recovery and Complaint Handling

Hotel Branding and Positioning
Digital Marketing for Hotels
Sales Techniques and Group Bookings

Recruitment and Training in Hospitality
Staff Scheduling and Labour Cost Control

Uniform System of Accounts for Hotels
Budgeting and Profit & Loss Analysis
CapEx Planning and ROI

Environmental Sustainability in Hotels
Green Certifications and Energy Saving

Hotel Management Simulation Project Brief
Full Operational Plan & Financial Forecast

Hotel and Hospitality Management

Course Content

Choose your unique certificate design

Programs / Courses

Tourism Marketing and Travel Operations

Customer Service in Tourism and Hotels

Event and Conference Management

Restaurant and Cafe Management

Hotel and Hospitality Management

Course Content

Hospitality Industry Overview

Hotel Operations and Departments

Front Office Management

Housekeeping and Maintenance

Food and Beverage Operations

Revenue Management Strategies

Guest Experience and Service Excellence

Marketing and Sales in Hospitality

Human Resources in Hotels

Financial Management for Hotels

Sustainability in Hospitality

Hotel Management Simulation Project

Choose your unique certificate design

Programs / Courses

Tourism Marketing and Travel Operations

Customer Service in Tourism and Hotels

Event and Conference Management

Restaurant and Cafe Management