Official British Certificate

Salon Management

$139 $99
4.8
.
2.8K Students

Run profitable beauty salons. Master operations, marketing & client retention. Earn official accredited British Academy Salon Management Certificate.

2.8K Graduates
With Certificate
No Test
Text, 31 Lessons
Placement Test CEFR A1–C2

Test Your English Level

Assess your English proficiency with our CEFR-based test.
A1 B1 C2

Course Content

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  • Salon Business Models: Solo vs Multi-Chair vs Spa
  • Writing Your Salon Business Plan
  • Location, Lease Negotiation & Fit-Out Budget

  • Profit & Loss, Cash Flow & Break-Even Analysis
  • Service Pricing Strategy & Menu Engineering
  • Retail Markup, VAT & Salon Insurance

  • Writing Effective Job Ads & Interview Questions
  • Commission vs Salary vs Chair Rent Models
  • Staff Induction & Ongoing Training Plan

  • The 5-Star Client Journey Experience
  • Consultation Mastery & Managing Expectations

  • Best Booking Systems: Salon Iris, Fresha, Booksy
  • No-Show Prevention & Deposit Policies
  • Double Booking Strategy & Staggered Shifts

  • Stock Control, Par Levels & Reorder Points
  • Professional vs Retail Product Mix

  • Local Marketing: Google Business, Instagram, Nextdoor
  • Loyalty Programmes & Referral Incentives
  • Seasonal Promotions & Gift Voucher Strategy

  • UK Health & Safety Executive (HSE) Standards
  • COSHH, Risk Assessment & Waste Disposal

  • The 3-Step Retail Sales Process
  • Add-On Selling & Home Care Recommendations

  • Client Database Building & Rebooking Systems
  • VIP Programmes & Personalised Offers
  • Client Feedback Loops & Review Management

  • Key Salon KPIs: Revenue per Hour, Retention Rate
  • Staff Utilisation & Retail-to-Service Ratio

  • Complete Salon Business Plan Project Brief
  • Financial Forecast & Marketing Strategy
  • Final Presentation & Salon Manager Certification
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