Hotel and Hospitality Management Course with Certificate

Official British Certificate

Hotel and Hospitality Management

$159 $119
4.8
.
2.7K Students

Run 5-star hotels with maximum profit. Master revenue management & guest experience. Earn official accredited British Academy Hotel & Hospitality Management Certificate.

2.7K Graduates
With Certificate
No Test
Text, 30 Lessons
Placement Test CEFR A1–C2

Test Your English Level

Assess your English proficiency with our CEFR-based test.
A1 B1 C2

Course Content

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  • Global Hospitality Industry Structure
  • Hotel Classification and Star Ratings
  • Emerging Trends in Travel & Tourism

  • Core Hotel Departments Overview
  • Interdepartmental Communication

  • Front Office Operations & PMS
  • Reservations and Revenue Optimisation
  • Night Audit and Guest Accounting

  • Housekeeping Standards & Scheduling
  • Laundry Operations & Room Status
  • Maintenance and Engineering Department

  • F&B Outlets and Kitchen Operations
  • Menu Planning and Cost Control

  • Revenue Management Principles
  • Dynamic Pricing and Forecasting
  • Distribution Channels & OTA Management

  • Guest Journey Mapping
  • Service Recovery and Complaint Handling

  • Hotel Branding and Positioning
  • Digital Marketing for Hotels
  • Sales Techniques and Group Bookings

  • Recruitment and Training in Hospitality
  • Staff Scheduling and Labour Cost Control

  • Uniform System of Accounts for Hotels
  • Budgeting and Profit & Loss Analysis
  • CapEx Planning and ROI

  • Environmental Sustainability in Hotels
  • Green Certifications and Energy Saving

  • Hotel Management Simulation Project Brief
  • Full Operational Plan & Financial Forecast

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