Official British Certificate

Restaurant and Cafe Management

$139 $99
4.7
.
1.8K Students

Run profitable restaurants & cafes. Master menu engineering & cost control. Earn official accredited British Academy Restaurant & Cafe Management Certificate.

1.8K Graduates
With Certificate
No Test
Text, 30 Lessons
Placement Test CEFR A1–C2

Test Your English Level

Assess your English proficiency with our CEFR-based test.
A1 B1 C2

Course Content

Expand All

  • Restaurant Business Models Overview
  • QSR, Casual, Fine Dining, Café Models
  • Franchise vs Independent Operations

  • Menu Engineering & Profitability Matrix
  • Menu Design & Psychology

  • Kitchen Layout & Workflow Design
  • Brigade System & Station Management
  • Food Safety & HACCP

  • Inventory Control & Par Levels
  • Food Cost & Portion Control
  • Waste Management & Theft Prevention

  • Recruitment & Onboarding Process
  • Staff Training & Service Standards

  • Service Styles (Silver, Russian, Family)
  • Upselling & Suggestive Selling
  • Complaint Handling & Recovery

  • Health & Safety Regulations
  • Fire Safety & Emergency Procedures

  • Restaurant Marketing Channels
  • Online Reviews & Reputation Management
  • Loyalty Programs & CRM

  • P&L Analysis for Restaurants
  • Prime Cost & Break-Even

  • POS Systems & Table Management
  • Delivery Platforms & Kitchen Display
  • Reservation & Waitlist Software

  • Sustainable Sourcing & Zero Waste
  • Energy & Water Conservation

  • Full Restaurant Business Plan Project
  • Menu, Budget & Marketing Strategy
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